Tool Box Stop

 Frequently Asked Questions

Have a question that’s not answered here? Contact us here. One of our customer service specialists will be glad to help you!


Q: How do I become a customer?


A: Easy. Find the item you need, add it to your cart, place the order and fill out your information. And you’re set.


Q: Can I get a Toolbox Stop Catalog?


A: You can click here to request a copy of our current sales flyer. If you are looking for a specific item you are not seeing on our website please contact us.


Q: How long will it take to set up my customer account?


A: Once we’ve received your credit application, and it is approved we can set up your account within 48 hours.


Q: What are your operating hours?


A: Our office hours are Monday-Friday 8:00 A.M. to 5:00 P.M. However, you can order products online at any time.


Q: What is your freight policy?


A: All shipments are FOB shipping point.


Q: Can I order online?


A: Yes you can order online or by phone at 903-791-9989.


Q: Where are your distribution centers located?


A: Our main distribution center is centrally located on the borders of Texas and Arkansas. This allows you to receive your merchandise most times within 4 business days of receiving your order. We also have other warehouses located across the US. You can see these other locations by clicking here. Our commitment to the customer is to make doing business with a pleasurable experience.


Q: Do you drop ship from the factory?


A: Yes we do drop ship from the factory depending on the manufacturer’s drop ship policy.